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Getting Technical Support 

SWsoft provides installation assistance for HSPcomplete. Assistance with installation is offered 

via e mail. 

An Overview of SWsoft Technical 

Support 

SWsoft Support will attempt to answer any relevant questions you may have before the 

installation process is initiated. This includes the following:  

Pre requisites list; 

Hardware compatibility; 

Software compatibility. 

Questions for Technical Support 

In most cases, support team must rely on customer observations and communications with the 

customer in order to diagnose and solve the problem. Therefore, the detailed problem report is 

extremely important.  Please, do mention the following:  

Symptoms of the problem; 

When the problem began including the circumstances of the failure; 

Any changes you made to your system; 

Other information that may be relevant to your situation, such as the installation method; 

Specific hardware devices that may be relevant to your problem. 

How to Send Support Questions 

Please, send your questions to support team by e mail:  support@sw soft.com. 

If you need to contact us   just call us or visit one of our offices. Information about phone 

numbers, contact persons and office addresses is available on the contact page at 

http:/www.sw soft.com/support.