Chapter 4    What s Next? 

37 

Daily Activities 

HSPcomplete facilitates and automates many day to day tasks in Hosting Service Provider 

company. Please refer to the HSPcomplete Provider s guide for detailed description of tasks 

outlined below. 

Billing: 

Flexible Subscription Renewal settings. You can:  

Enable the automated generation of a renewal order. In this case, the renewal order will 

be generated before the subscription expiration date, in accordance with the renewal 

order period defined in the credit terms and for the subscription period defined by you in 

the subscription renewal settings. Go to the  Business Director   Billing Manager   

Subscriptions. Select a subscription and click the Renewal Settings button. Check the 

Create renewal order automatically box.  

Generate the renewal order manually. In this case, you also can generate the renewal order 

for the custom subscription period. To create renewal order for the same period as it was 

before, go to the  Business Director   Billing Manager   Subscriptions. Select a 

subscription and click the Generate Renewal Order button.  

Renewing the transferred domains registration. For domains transferred into 

HSPcomplete you can either manually create a separate domain subscription and after 

this transfer a domain under your account at Internet Registrar or (for Registrars that 

support automated transfer) send the transfer request by filing the simple form in 

HSPcomplete. 

Transaction log includes the detailed data about absolutely all online transactions (successful 

or failed) performed within HSPcomplete. To view transaction log, go to the Business 

Director     Billing Manager    Transaction Log. 

Adding credit cards types to accept. Most payment plug ins support selection of credit cards 

types (including the debit cards like Solo and Switch). Go to the Billing Manager   Setup   

Payment Plugins, select a plug in and edit the credit cards set to be accepted. 

View additional billing reports (accounts in debt, unpaid invoices). To view information 

about the Accounts that have Invoices unpaid, go to the Business Director   Billing Manager   

Reports   Accounts in Debt. The list includes Accounts with unpaid Invoices regardless due 

period or cut off period. If you want to view the list of Accounts with overdue or cut off 

Invoices only, click the Over Due Invoices Accounts or Cut Off Invoices Accounts link 

respectively. 

Manage affiliate programs, check statistics. Marketing Manager provides means for creating 

online marketing campaigns that result in visits to your site/store. HSPcomplete will track 

the hits as well as orders received as a result of your different campaigns. To add a 

marketing campaign, go to the Business Director   Marketing Manager   Campaigns. 

Create and publish promotions.Promotions are discount periods for sale of one or a several 

Hosting Plans which are periodically announced by Hosting Service Provider or Reseller.