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Getting Started Guide  

The Service Level Manager provides a mechanism for checking the current resource utilization 

throughout Virtual Private Servers and Hardware Nodes. Using the Operations Director   Service 

Level Manager, you can:  

View the both the current resources consumption and the resources usage history for every 

VPS or every Hardware Node. Go to the Operations Director   Service Level Manager. Select 

Virtuozzo VPS or Hardware Nodes. For every VPS or Hardware Node you an view the current 

resources usage (the Current Values tab) or resource usage history (Statistics tab). This 

feature is very useful if, for example your customer believes that some resource was under 

delivered. In this case you can settle a customer s doubts by checking the total resource usage 

during a particular period and daily or hourly consumption for a given period of time. 

Set the thresholds in percents for disk space and traffic that when exceeded are reported into 

the list of VPSs that are approaching limits. To this effect, go to the Operations Director   

Service Level Manager. To set the threshold limit in percents select Setup. To view the list of 

VPSs that have exceeded the threshold percentage of promised disk space and traffic, select 

VPS approaching limit. 

Checking the Licenses Usage 

The HSPcomplete License defines the overall number of accounts (Reseller, Enterprise, 

Customer ones) a Provider can create and which applications installable inside Virtuozzo VPSs 

(Application templates) a Provider can have in disposal.  

If the Licence capacity is used up, this can result in impossibility for Provider to create a new 

account or install an application inside VPS. Thus, it is important to check the HSPcomplete 

License capacity and if needed order and install new License Certificates. 

License certificate is being issued by SWsoft. It can be installed via HSPcomplete web based 

interface using the System Director   License Manager.  

You can check the current usage and unused capacity of HSPcomplete License in the License 

Manager   HSPcomplete License.  

If you are planning to sell Plesk domains in your HSPstore, please install the Plesk licences on 

each of Plesk Hardware Nodes. And to register Plesk Hardware Node in HSPcomplete you need 

to install the special agent software (Plesk agent) on each of Plesk nodes. The Plesk agent needs 

to establish connection between HSPcomplete Management Node and Plesk Hardware Node. 

Please, refer to the HSPcomplete Provider s Guide for detailed instructions on how to order and 

install License certificates. 

Note: If you are installing HSPcomplete inside Virtuozzo VPS,  you will need to install 

Virtuozzo License on Hardware Node that hosts this VPS using the command line control tools.