Chapter 2    Starting HSP Business with HSPcomplete 

27 

Balance 

Balance reflects current funds disposed on Provider or Customers' Accounts. Balance is 

calculated on the basis of Invoices, Payments (online and off line ones), and Adjustments (debit 

and credit ones). Two kinds of balance are calculated for all Accounts except Provider's one: 

Balance. Calculated on the basis of existing financial documents; 

Instant balance. Calculated hourly on the basis of actual state of affairs without respect to 

existing financial documents. May include resource overusage charges.  

Reports 

Billing Manager reports (on Accounts in debt, Invoices, and income forecast). 

Notifications 

E mail notifications generated automatically in connection with certain events within 

HSPcomplete system. 

Creating Hosting Plans 

When HSP creates hosting plans, they can make a hosting plan available for Resellers. In this 

case, Resellers can copy such hosting plans and set own prices. In addition, Resellers can create 

own hosting plans. 

The types of services you are going to provide (Virtuozzo VPS, Plesk domain, miscellaneous, 

etc.), can be agreed with your vendor. Hosting services types can be added by installing the 

relevant update obtained from the vendor. 

The set of hosting plan types is read only in respect to its composition, but HSP can rename the 

hosting type in a way that, for example, seems more descriptive. To rename or view the hosting 

plan types, go to the Business Director   Billing Manager   Settings   Hosting Plan Types. Then 

select the type and edit its name.