20 

Getting Started Guide  

Permissions are being assigned per Role, not per individual user. Permissions are assigned 

separately to Roles available for HSP staff members, Resellers, and Enterprise customers.  

Figure 8: HSPcomplete security model. 

Note: Only Provider can edit access permissions from the HSPcomplete Provider control Canter. 

And the Reseller Control Center allows Resellers to view permissions set for Reseller staff 

members roles (Operations Administrator, Sales and Marketing, and Accountant) by the 

Provider. Resellers can read this section to get acquainted with the HSPcomplete security model 

and the mechanism of roles assignment. 

Configuring the Data Center and 

Connecting Hardware 

The Operations Director provides the tools for your Data Center management. 

A Data Center should be understood in common sense, i.e., as a centralized storage facility to 

retain database information related to decision making processes.  

In general, HSPcomplete Data Center activity includes the following:  

Racks and servers (Hardware Nodes) management; 

DNS and IP addresses management; 

Service level management.