Chapter 2    Starting HSP Business with HSPcomplete 

11 

Figure 2: Provider Control Center. Main dashboard (shown in part). 

Operations Director to manage the Data Center 

Infrastructure Manager (Data Center related operations: Racks and Hardware Nodes, Virtual 

Private Servers  management, Action Log, Conflicts Resolver); 

Domain Manager (Domain registration plug ins, DNS management); 

IP Manager (create and manage pools of IP addresses); 

Service Level Manager (VPS resource usage monitoring). 

Business Director to deal with e commerce store 

Account Manager (customers' accounts management); 

Channel Manager (Resellers management, processing Partner Applications); 

Enterprise Manager (enterprise customers management); 

Billing Manager (create hosting plans, manage promotions and discounts, create billing 

cycles, configure online payment plug ins, process online and off line payments, manage 

account statements); 

Commerce Manager (management of HSP online store, selling hosting plans online). 

Application Director