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Contents
Preface
1
About This Guide .........................................................................................................................................1
Audience............................................................................................................................................1
Typographic Conventions..................................................................................................................1
Feedback............................................................................................................................................2
Meet the HSPcomplete .................................................................................................................................2
HSPcomplete Advantages .................................................................................................................2
HSPcomplete Deployment Scenario..................................................................................................4
HSPcomplete Interfrace Features ......................................................................................................4
Connecting to HSPcomplete Browser Based Tools ..........................................................................6
Starting HSP Business with HSPcomplete
8
Looking Around the HSPcomplete...............................................................................................................9
Getting Acquainted with Provider Control Center ..........................................................................10
Login and Password to Log In to Any of HSPcomplete Tools........................................................12
Setting Up the Billing ......................................................................................................................13
Looking in the Reseller Control Center...........................................................................................14
Inspecting Customer Control Panel .................................................................................................15
How to Register Users and Set Access Permissions...................................................................................17
Configuring the Data Center and Connecting Hardware ............................................................................20
Allocating IP Addresses ..................................................................................................................21
Establishing Connection with Hardware .........................................................................................22
Setting Up DNS...............................................................................................................................23
Getting Ready to Sell Hosting Services......................................................................................................25
Basic Notions Used in HSPcomplete Billing ..................................................................................26
Creating Hosting Plans ....................................................................................................................27
Configuring Online Store ................................................................................................................29
Securing HSPcomplete Tools Using SSL........................................................................................31
Going Live
32
What s Next?
34
Processing Orders .......................................................................................................................................34
Supervising the Cash Flow .........................................................................................................................34
Monitoring the Data Center Resources Usage............................................................................................35
Checking the Licenses Usage .....................................................................................................................36
Daily Activities...........................................................................................................................................37
Getting Technical Support
40
An Overview of SWsoft Technical Support ...............................................................................................40
Questions for Technical Support ................................................................................................................40