A product description might look like the following examples:
DEVELOPING
 A festival celebrating New Zealand children's writers, including Fleur Beale, David Elliot,
A WIDER
Kate de Goldi and Margaret Mahy, at the Christchurch Arts Centre from 2   4 May, 9am
AUDIENCE
to 5pm each day.  
Wellington band Fur Patrol
 A contemporary dance show by three female choreographers, exploring the theme of
went on a nationwide tour in
body image to be shown at BATS Theatre for five days in the first week of July, from 
1999 as a support act to
8pm   9.20pm. 
established New Zealand rock
band Shihad (now Pacifier).
 An 80 minute, collaborative theatre production between two established Maori and
As one of the two supporting
Pacific theatre companies, which explores through a love story relationships between Maori
bands, it went on tour
and Pacific communities. Premieres at SiLO Theatre at the end of October for six evening
knowing it would lose money
shows and two matinees. 
but its purpose was to
These details will help determine your potential audience. 
develop a wider national
audience   particularly in
Define what's unique about your event, its points of difference and key selling points. Is it
Auckland, which has the
the company name, the name of the writer or artist, the artform, the subject matter or the
highest percentage of record
title? People often refer to a show by what they most recognise. For instance:
sales nationwide.
Fur Patrol's music can be
 Are you going to the ballet? 
1
described as pop rock and
 Are you going to Swan Lake? 
appeals to a cross section of
men and women aged
 Are you going to the Royal New Zealand Ballet? 
between 15 and 35 years. In
How you refer to your arts event is covered in more detail in chapter four, Communicating
general, music fans are
your message.
predominantly young males.
By aligning itself with
established rock band Shihad,
Public
Fur Patrol hoped to give its
image a harder rock edge.
 A market is a group of people with similar attitudes,  writes Peter Neville Hadley in Making
In 2000, Fur Patrol did a
the Most of Marketing (see Appendix, page 73). No event appeals to everyone. Even if you've
follow up tour as the lead
got a broad target market, your event will appeal to some more than others. You should direct
act for the Universities
most of your resources and time to attracting those who are the most likely to attend. 
Orientation. Its investment
Make a list of all the reasons you think people will come to your event. Then work out
in the 1999 tour paid off,
both financially and in terms
which of the three target markets   primary, secondary, tertiary   they fit into.
of audience development.
For example, look at the theatre example described in Product:
  primary target   people who are already favourably disposed to the companies' work
(including friends, family and flatmates)
  secondary target   people who are interested in Maori and Pacific theatre, the arts and
issues in general
  tertiary target   secondary schools.
Imagine that you've jumped into a still lake. The ripples around you represent your target
markets. The closest ripple to you is your primary target and you can reach it without much
effort. Your secondary target or ripple is further away from you so you will need to work
harder to reach out to it. Reaching the third ripple or target will take still greater effort. 
Primary targets are primed to come to your show and don't need as much persuasion as
targets that are further away. Spend most of your efforts reaching the primary target and
only move on to the other targets once you feel confident that you've reached your primary
one. Attempting to reach people beyond your target groups should be regarded as a long 
term goal. 
10
Smart arts
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