Guidelines on Securing Public Web Servers
6.  Securing Web Content  
The two main components to Web security are the security of the underlying server application 
and operating systems, and the security of the actual content.  Of these, the security of the 
content is often overlooked.  Content security itself has two components.  The more obvious is 
not to place any proprietary, classified, or other sensitive information on a publicly accessible 
Web server unless other steps have been taken to protect the information via user 
authentication and encryption (see Section 7).  The less obvious component of content security 
is compromised caused by the way particular types of content are processed on a server can 
lead to a compromise.   
6.1  Publishing Information on Public Web Sites 
Little thought is usually given to the security implications of the content placed on the Web 
site.  Few organizations have a Web publishing process or policy that determines what type of 
information to publish openly, what information to publish with restricted access, and what 
information should not be published to any publicly accessible repository.  This is unfortunate 
because Web sites are often one of the first places that malicious entities will search for 
valuable information.  For example, attackers often read the contents of a target organization's 
Web site to gather intelligence before any attacks [Sca01].   
Absent compelling reasons, a public Web site should generally not contain the following 
information: 
    
Classified records 
    
Internal personnel rules and procedures 
    
Sensitive or proprietary information 
    
Personal information about an organization's personnel
19
   
  
Home addresses and phone numbers 
  
Social Security Numbers (SSNs) 
  
Detailed biographical material (could be employed for social engineering) 
  
Staff family members 
    
Telephone numbers, e mail addresses
20
, or general listings of staff unless necessary to 
fulfill organizational requirements  
                                                   
19
 For federal agencies, this would include all items covered by the Privacy Act of 1974   
(
http://www.usdoj.gov/04foia/privstat.htm
). 
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