Grantmakers Information Technology Survey Report 

IV. Snapshots by Foundation Type 

C. Family Foundations Snapshot 

IT Percentage of 

Percentage of

Total Budget (n = 42 who know) Responses 

Less than 1% 

52 % 

1%   2% 

17 % 

3%   5% 

19 % 

6%   8% 

  5 % 

> 8% 

  7 % 

Lastly, we looked at what technology services foundations run in house versus which 

services are outsourced. Consistent with community foundations, most family 

foundations manage some services in house including, desktop support, database 

administration and e mail, while outsourcing web hosting. Family foundations were 

evenly divided between in house and outsourced management of LAN administration, 

server administration and security. 

You will notice that the percentages differ between what foundations reported they 

manage in house versus what they outsource. For example, 64 percent of foundations 

reported that they manage desktop support in house, yet 40 percent reported that they 

outsource desktop support, adding up to a total of 104 percent. The variance is due either 

to different respondents answering the questions or respondents reporting that they 

manage the same function in house and externally.  

Manage In House 

Outsource 

Percentage of 

Percentage of 

Responses 

Responses 

Technical Service 

(n = 50 ) 

(n = 40 ) 

Desktop Support 

 64 % 

40 % 

LAN Administration 

 34 % 

38 % 

WAN Administration 

 10 % 

20 % 

Web Hosting 

 20 % 

73 % 

E Mail 

 72 % 

48 % 

Database Administration   76 % 

20 % 

Server Administration 

 36 % 

53 % 

Security 

 38 % 

38 % 

 44