Grantmakers Information Technology Survey Report 

IV. Snapshots by Foundation Type 

A. Community Foundations Snapshot 

IT Percentage of 

Percentage of 

Total Budget (n = 116 who know) Responses 

< 1% 

21 % 

1%   3% 

48 % 

4%   5% 

20 % 

6%   9% 

  5 % 

> 9 % 

 6 % 

Lastly, we looked at what technology services foundations run in house versus which 

services are outsourced. Most community foundations manage some services in house 

including, desktop support, database administration and e mail, while outsourcing web 

hosting. These foundations were evenly divided between in house and outsourced 

management of LAN administration, server administration and security. 

You will notice that the percentages differ between what foundations reported they 

manage in house versus what they outsource. For example, 76 percent of foundations 

reported that they manage desktop support in house, yet 25 percent reported that they 

outsource desktop support, adding up to a total of 101 percent. The variance is due either 

to different respondents answering the questions or respondents reporting that they 

manage the same function in house and externally.  

Manage In House 

Outsource 

Percentage of 

Percentage of 

Responses 

Responses 

Technical Service 

(n = 126) 

(n = 130) 

Desktop Support 

 76 % 

25 % 

LAN Administration 

 42 % 

48 % 

WAN Administration 

   9 % 

22 % 

Web Hosting 

 12 % 

88 % 

E Mail 

 67 % 

41 % 

Database Administration   82 % 

19 % 

Server Administration 

 44 % 

54 % 

Security 

 55 % 

38 % 

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